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Manage your customer relationships in an effective way with Capture CRM
- By Richard Thomas
- 12 December 2018
Field sales have become very competitive in comparison to what it was a couple of decades ago, with many brands and services competing vigorously for the business at hand.
When business increases especially in these modern times, it becomes imperative that you take the best efforts to ensure that your brand would be one of the best.
Towards that objective, we have the field sales software which could be tailor-made to suit each company’s operational and inherent business activities.
The field sales rep needs to visit every retailer and distributor in his area of activity which could increase sales and productivity levels within the area as well as in the company.
It has become imperative that field sales reps have all the required equipment especially ensuring to increase their levels of efficiency and productivity.
The development of field sales software has brought a new dimension to how business especially the activity of sales on the field are conducted, executed and concluded.
Sales strategies planned in the corporate offices needed to be executed and concluded on the field, and no amount of armchair strategies would ensure efficient conclusion if the field sales reps are not provided with the right tools.
Field sales reps need to have the optimum possible time, in their hands to ensure that they spend the maximum time with their customers.
Towards this end it would be prudent and wise for the field sales manager to know what his sales executive is doing on the field, and if required what best help could be provided.
This could be achieved if the sales executive and all other reps are connected on the most practical and easy to use field sales software available.
To see what best could be done we look at three (03) salient tips which would help our company to increase productivity and profitability.
#. Track reps and assist in reporting
Field sales representatives could be tracked employing Global Positioning System or GPS technology, whilst they are on the move.
Their productivity could be monitored, and they could also be accorded help if and when required employing the latest in field sales software which has been accepted universally.
Reporting back of what happens in the marketplace is also a significant responsibility of all field sales representatives, and this could be quickly executed with a comprehensive reporting system.
The CRM field sales software would ensure that all information and feedbacks envisaged from the respective field sales rep are collated and sent back conveniently.
On the spot, issues could be solved or solutions found which would enable the field sales rep to be more productive.
Field sales reps need to be very proactive once they are governed by technology because when technology works for them, it could work the other way around too.
This means that they need to carry out all the tasks that have been given within a rigorous framework because only then would everyone stand a chance to recover
#. Ensure visibility
It is essential that like your product or services your sales rep to needs to be exposed to the market and the retailers and distributors.
This would provide you an edge above the competition to enable you as a manager to make the required decisions once you have all the information.
The field sales software could pick up stock levels at the retailers and send emails on sales and stock levels of any new promotions among a host of other unique advantages.
The emails could be filtered so that only those relevant to that particular field sales rep would end up in his inbox whilst the others could be channeled to the other.
If there would crop up some problem or the other at any location, the manager could visit and rectify the issue to ensure stability in his sales region.
#. Increase efficiency
Reporting to the management by the field sales rep takes up a sizeable quantum of time which could be utilized to visit another retailer which would be increasing revenue.
Hence the system of reporting which is very important should not in any way suffer, but with a useful field sales software in place, the process of reporting takes effect automatically.
This saves valuable time which is money at the end of the day and productivity levels too would increase substantially.
The most prudent notion is to provide the field sales rep with the most sophisticated field sales software which would cut down on all their unnecessary and unimportant chores.
The advantage that GPS offers is for the field sales rep to be aided in getting about his area with the minimum of fuss and to see customers who could be reached with its aid.
The field sales software is one of the best that has been developed to assist field sales reps on the field and has been receiving some very raving reviews.
The efficient and easy to use field sales software, would perform wonders for any company and is now the trend to ensure levels of productivity increased.
Selecting the best CRM field sales software is not an easy task as it has to cover every angle and anyone is working within it would need to have complete ease of use.
Every angle needs to be covered thoroughly before you go ahead with the purpose of controlling your company’s operations hence before implementing your CRM you may need to know how correctly your processes work.
This would immensely help in ensuring that every minute operational aspect is covered and all reporting systems are also in place as one big happy family.
Using technology for sales has not been a recent phenomenon though this level of technology was not made available.
Sales calls would become streamlined and efficient with field sales reps always on their toes to bring home positive results.
Managers would have any information from every area under their jurisdiction at the tip of their fingers.
Manage your customer relationships in an effective way with Capture CRM
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Field sales have become very competitive in comparison to what it was a couple of decades ago, with many brands and services competing vigorously for the business at hand. When business increases especially in...
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