Salesforce introduced to help businesses in collaborating with different roles and introduced Salesforce Communities and this is useful to customers, employees to partners, vendors, and resellers. Thus, the Communities replaced the old portals of the Salesforce and gave businesses more options of customization.
Creating a brand style that is consistent across the touch points is important to establish credibility and trust. This is the reason many companies customize their (UX) user experience of their Salesforce Communities.
The advantage is that with Salesforce, you can easily customize any Community and this can be done by writing custom Visualforce code. Nevertheless, the time commitment and cost for the custom code is done outside the firm or as in-house leading several companies to go for code-free salesforce communities.
Each option provides advantages for different cases and its use.
The most straight-forward option is the customizing your Community and this is found inside Salesforce. These options of basic customization let you set the color scheme, footer, and header. However, your Community needs the user experience of standard Salesforce.
There are tools to create a Salesforce community matching your business needs and can be done as code-free salesforce communities. With a mouse click, you can develop your own theme design matching the brand standards of your company and also the public-facing websites.
You can customize your Community pages layout. With Skuid, customers can make changes fast and also show the stakeholders the Community vision.
The next code-free way to customize your Salesforce Community is by using Community Builder Templates. Available in Enterprise, Performance, Unlimited, and Developer Editions of Salesforce, the Community Builder takes you one step closer to your custom-branded community.
Having Community Builder Templates implies you can:
Currently, however, the Community Builder Templates have a few technical limitations, and this also includes the lack of support for:
All said and done, the Community Builder Templates are the best option if:
Salesforce introduced to help businesses in collaborating with different roles and introduced Salesforce Communities and this is useful to customers, employees to partners, vendors, and resellers. Thus, the Communities replaced the old portals of the...