We all know that the Xbox One is a great games console, but it does have problems. Most of the time these problems have something to do with the internet. It can be that your Xbox One will simply not connect to your router, or Xbox Live will not work or it will not let you join a party chat!
It can have you searching how to fix an Xbox One like a crazy person! Well as great as the Xbox One is, dealing with Microsoft customer service can be a royal pain in the butt. The good news is that an Xbox One hard reset can sometimes fix these “annoying” issues that your Xbox One is having.
This is the easiest and first Xbox One hard reset method you should do.
Step 1: Make sure that any games or apps that are running are closed properly. Some people say this is not necessary, but I would certainly recommend that you do this just in case it causes problems.
Step 2: Hold down the power button for a full 10 seconds. Do not let go when the Xbox One turns off, keep it help for at least 10 seconds. I find a slow countdown helps. If you are unsure, then count to 20 instead of 10.
Step 3: Now the Xbox One is fully powered down. Leave it a second or two and then press the power button on your Xbox One. As this is a full restart it can take a while for the Xbox One to fully boot up. Do not get impatient and start hitting buttons on the controller. What this has done is clear the cache of your Xbox One. So hopefully anything that was causing the console to have issues will now be fixed.
Step 4: The Xbox One hard reset is finished once your dashboard comes back on. If you do not connect to Xbox Live automatically go into the settings and connect and then hopefully it should be fine. Many times, when you do this, the Xbox One will not automatically connect back to Xbox Live. It is not a big deal, as I said go back into the settings and reconnect the console to your router.
Hopefully, you will do this just once and everything will be ok. However, I do have a few “extra” Xbox One hard reset tips that will help and stop you from having to Google, how to fix and Xbox One!
Extra Step 1: Once you have fully powered down your Xbox One. Before you turn it on, unplug the console for 30 to 60 seconds. Plug it back in and then power it back on.
Extra Step 2: If the console does not recognize your router, make sure you press the menu button so that the console scans for it.
Extra Step 3: If it does not work, try again! I have actually done this 3 to 4 times in a row before it started working as it should.
Extra Step 4: If all else fails and you are ready to Hulk Smash your Xbox One. Go onto Twitter and check to see if there are any reports of there being some kind of issue with Xbox Live.